How to Get Started
2. Bag + Box + Tape
- Write your ORDER CODE, NAME, and PHONE NUMBER on a slip of paper.
- Place it inside a plastic, zip-close bag with your film.
Place your bag inside a box and secure with all seams and closures with copious tape.
- Do NOT use a mailer/envelope or rely solely on a box’s built-in sticker seals! We’ve seen both fail regularly.
3. Get a Tracking Number
Attn: Film Crew
3775 Market St NE
Salem OR 97301
- Get a TRACKING NUMBER! It has been the deciding factor in locating lost film.
4. Film Arrives
- Once your film arrives, you’ll receive an email letting you know your status changed to Processing.
- Check our film service times that day so you know when you might receive your scans!
6. Happy Scan Day!
- Your scans will be delivered via Box.com and we’ll send you an email when they’re ready. No Box.com account is needed.
8. Get Prints
- If your order includes prints, they’ll ship within 1–2 business days (or 2 weeks if you chose 2 week negative return).
- Didn’t order proof prints? You can order prints anytime here!
9. Negative Return
- Depending what you chose, your negatives will either ship 2 weeks after your scans are completed or be held in-lab until you have enough negatives to fill a flat rate box. Alternatively, you can choose to have your negatives destroyed at no charge.