How to Send Film

Video Walkthrough

Order Online

Bag + Box + Tape

  • Write your ORDER CODE, NAME, and PHONE NUMBER on a slip of paper.
  • Place it inside a plastic, zip-close bag with your film.
  • Place your bag inside a box and secure all seams and closures with copious tape.

Get a Tracking Number

Please ship your film with a service that includes a tracking number! This helps us and your carrier in the rare case that your package does not arrive on time.

Ship To:

3775 Market St NE
Salem OR 97301

Film Arrives

Once your film arrives, you’ll receive an email letting you know your status changed to Processing.

Check our film service times that day so you know when you might receive your scans!

Send Reference Images

To submit your reference images, you can upload them here: Submit Reference Images

If you’re not sure how to use or select reference images, you can learn more about them here.

Happy Scan Day!

Your scans will be delivered via Box.com, and we’ll email you when they’re ready. No Box.com account is needed.

Give / Get Feedback

Get Prints

If your order includes prints, they’ll ship within 1–2 business days (or 2 weeks if you chose 2-week negative return).

Didn’t order proof prints? You can order prints anytime here!

Negative Return

Depending on your negative return selection during the checkout process, your negatives will either:

  • ship 2 weeks after your scans are completed, or
  • be held in-lab with your other orders, to be returned together after three months.

Alternatively, you can choose to have your negatives destroyed at no charge.